ArcServe15 ran into a SCSI error after backing up some GB. I got these error messages in the ArcServe Log:
E3719 Unable to write to media. (MEDIA=TESTTAPE [S/N: ], EC=Hardware Error) E6304 Unexpected SCSI Sense Code[ABSL:3040 CMD<WRITE> SC:28h 40]
I checked the drive with HP LTT and wrote a few hundred GB on the tape without getting any errors. All other tests passed, too.
CA support sent me the following article which finally solved the problem:
Or check the picture (put the SCSI Information agent from the left side to the right side):
BTW: Disabling the HP Management SCSI Information Agent also speed up the Data Protector on an other customers site.